Privacy Policy for MedCopilot

Last updated: April 29, 2026

This policy explains what data is collected, how it is used, how it is secured, and how you can delete your data.

1. What Data We Collect

MedCopilot collects only the data you voluntarily enter or choose to save in the app:

Medical notes
Lab results
User input
Local device storage data
Health and fitness information, where entered or connected by the user, including heart rate, blood pressure, blood glucose, sleep, weight, and activity data

We do not access contacts or location. Camera, microphone, file access, or health data access may only be used where the user chooses to use related app features, such as scanning documents, recording notes, or connecting health information.

Google Play Data Safety Summary

Data collected: Health and fitness data, including heart rate, blood pressure, blood glucose, sleep, weight, and activity.
Purpose: App functionality, including health tracking, personal record keeping, optional AI insights, and user-requested analysis.
Encrypted in transit: N/A for locally stored health records because they are not transmitted by default.
Users can request deletion: Yes. Users can delete their account and associated data. See our Delete Account page.
Shared with third parties: No. We do not sell or share health data with third parties.

2. How Your Data Is Used

Health tracking and organisation
Generating optional AI insights
Displaying and managing your records
Helping you understand patterns in your own health information

No advertising, profiling, or behavioural tracking is performed.

3. Data Storage – Local First

Your health records are stored locally on your device by default. We do not store your personal health records on our servers by default.

Some optional features, such as account sign-in, subscription status, usage limits, or AI requests, may require internet access. Where these features are used, only the minimum required information is processed for the requested feature.

4. Backups (Optional)

If you choose to export or back up your data:

Backups are encrypted before leaving your device where supported by the app feature
You control where backups are stored (e.g., cloud provider or local files)
You are responsible for deleting any backups from third-party services

5. Encryption and Security

Local data is protected using secure device storage and app security controls
Optional PIN / biometric protection is available
All communications, where used, are secured using TLS encryption

6. AI Features

If you choose to use AI features:

Only the information you choose to submit for that AI request is processed
You should avoid entering unnecessary personal identifiers such as address or contact details into AI prompts
AI features are optional and are used only to provide user-requested health explanations or summaries

7. Data Sharing

We do not sell, share, or transfer your personal health data to third parties. We do not use advertising networks, analytics trackers, or marketing SDKs to share health data.

8. Data Retention and Deletion

Data Retention

Health records stored locally on your device remain there until you choose to delete them. Account and subscription-related records, where used, are kept only as needed to provide app functionality, subscription access, usage limits, support, and legal compliance.

Data Deletion

You can delete your data at any time by:

Deleting records directly within the app
Using in-app “Clear Data” or reset options where available
Using the in-app “Delete Account” option where available
Uninstalling the app, which removes local data from the device
Requesting account deletion using our Delete Account page

If you have created backups or exported files, you must delete those files manually from your chosen storage provider or file location.

9. Exported Data

Exported files (e.g., PDF, JSON, or CSV) are stored outside the app and may not be encrypted depending on where you save them. You are responsible for managing and deleting exported files.

10. Account and Subscription Data

MedCopilot may use account sign-in and subscription services to manage access, restore purchases, and prevent misuse of free or paid usage limits. This may involve storing a user account identifier, subscription status, and usage count. This information is used only for app functionality and is not shared with third parties for advertising or marketing.

11. Children’s Privacy

This app is not intended for children under 13. No data is knowingly collected from minors.

12. Medical Disclaimer

This app provides informational support only and does not replace professional medical advice. Always consult a qualified healthcare professional.

13. Changes to This Policy

We may update this policy from time to time. Updates will be reflected within the app or on this page.

14. Contact

Email: support@balancedietlife.com